Terms of Use

1. Formation of contract

1.1 Fondo is a service provided by Eliza GmbH, Harzer Str. 39, 12059 Berlin, Germany (hereinafter: Eliza). Eliza provides templates and other content in digital form for download, which may be requested and downloaded by anyone. These Terms of Use apply to all orders placed with Eliza. They regulate the legal relationship between customers and Eliza.

1.2 By clicking on "Place Your Order", you are placing a binding order for the items in your shopping cart. Once you have submitted your order, we will immediately send you an email confirmation of your order. A binding contract is formed when you receive the order confirmation from us.

1.3 We reserve the right not to accept an order or to cancel the order if the order is being placed by the use of software, robot, crawler, spider or any automated system or scripted behavior and any use of third party services used to place an order on your behalf.

2. Prices

2.1 The prices set out in the offer as at the date on which the order is placed shall apply. The stated prices are final prices (totals), in other words they include value added tax at the applicable statutory rate.

3. Payment

3.1 We generally accept the following payment methods: credit card, and payment through Paypal. We reserve the right not to accept certain payment methods for a given order and to refer to other payment methods. 

3.2 You consent to receiving invoices and credits solely in electronic form.

4. Promotional vouchers and their redemption

4.1 Promotional vouchers are vouchers that cannot be purchased, but are given out during advertising campaigns and are valid for a certain period of time.

4.2 Promotional vouchers can be redeemed once only in connection with an order, and only within the specified period.

4.3 Promotional vouchers can only be redeemed before the ordering process is complete. It is not possible to apply vouchers retrospectively. Promotional vouchers may not be transferred to third parties. Unless we have agreed otherwise, it is not possible to combine multiple promotional vouchers.

5. Limitation of liability

The templates and the other content provided by Eliza do not contain medical advice. The contents are intended for informational and educational purposes only and not for the purpose of rendering medical advice. The contents are not intended to substitute for professional medical advice, diagnosis or treatment. Although we take efforts to keep the medical information updated, we cannot guarantee that the information reflects the most up-to-date research. Please consult your physician for personalized medical advice.

6. Statutory right of revocation

Information regarding the right of revocation:

You have the right to revoke this contract within 14 days without giving any reasons. The period of revocation is 14 days from the day on which you, or a third party designated by you (but who is not the carrier), took possession of the item. In order to exercise your right of revocation you must notify us (Eliza GmbH, Harzer Str. 39, 12059 Berlin, email: contact@getfondo.com) of your decision to revoke the contract by sending us an unequivocal declaration (e.g. a letter sent by post, or an email). If you wish, you may use the attached revocation form, but there is no requirement to do so.You may also complete and submit the revocation form or other unequivocal declaration online through the contact form on our website. If you submit your notice of revocation online, we will send you a confirmation of receipt without undue delay (e.g. by email). You will be deemed to have complied with the revocation period if you send your notice of revocation before such period expires.
Consequences of revocation

If you revoke this contract, we are required to refund all payments we received from you, without undue delay and at least within 14 days from the day on which we received your notice of revocation of this contract. Refunds will be processed using the same method of payment which you used for the original transaction, unless expressly agreed otherwise with you. We will not charge you any fees for the refund. We may hold off completing your refund until we have received the items back, or you have supplied us with proof that you have returned the items, whichever occurs earlier.You are obliged to return or hand over all items to us without undue delay, but at least within 14 days from the day on which you gave us your notice of revocation of this contract.The above requirement is deemed satisfied if you return the goods before expiry of the 14-day period.

Revocation form

(If you wish to revoke the contract, please complete this form and return it to us)
Eliza GmbH, Harzer Str. 39, 12059 Berlin, email: contact@getfondo.com: I/we (*) hereby revoke the contract concluded by me/us (*) to purchase the following merchandise (*)/:
— ordered on (*)/received on (*)
— name of customer(s)
— address of customer(s)
— date
(*) Delete where applicable

End of notice

7. Refunds
Any refunds are paid automatically to the account you used for payment. For payments on account by funds transfer, the refund will be sent to the account from which the payment was made. If you paid by Paypal/credit card, the refund will be sent to your Paypal/credit card account. If you used a gift voucher for your purchase, we will credit the relevant amount to your gift voucher account.

8. Statutory liability for defects and further information
8.1 The relevant statutory provisions govern our liability for defects.

8.2 The offers made available at www.getfondo.com can be used by persons of at least 18 years of age.

8.3 Each customer is only entitled to have one customer account with Fondo at any time. We reserve the right to delete multiple registrations.

Kind regards,

Eliza GmbH, Harzer Str. 39, 12059 Berlin
Registered with the Local Court (Amtsgericht) of Charlottenburg Berlin, HRB 215942 B 

VAT ID: DE 32 87 87 498

Last updated: 30.01.2023